Shipping policy

Shipping Policy

Last updated: August 22, 2026

At 416 Monarch, we work with fulfillment and shipping partners to produce and deliver your orders. Shipping options and costs are calculated at checkout based on your order and delivery location.

1. Shipping Rates

Shipping is not included in the price of our products unless specifically stated otherwise.

Available shipping options and their prices are displayed at checkout before you complete your purchase.

Shipping costs may vary based on:

  • Delivery location
  • Number of items in your order
  • Package weight and dimensions
  • Fulfillment location
  • Shipping method
  • Carrier rates

The shipping price displayed at checkout is the shipping charge for your order.

2. Order Processing

Orders are submitted for production and fulfillment after your purchase has been successfully processed.

Production time can vary depending on the product, order volume, fulfillment location, and other circumstances.

Most orders are generally processed for shipment within approximately 3–7 business days.

These timeframes are estimates and are not guaranteed.

Orders containing multiple products may require additional processing time depending on the items included in the order.

3. Shipping Times

Shipping time begins after an order has completed production and has been handed over to the carrier.

Estimated transit times vary by shipping method and destination.

For U.S. orders, available shipping methods may provide estimated transit times of approximately 5–7 business days after shipment, depending on the service selected and destination.

Shipping estimates are not guarantees and do not include production time.

Actual delivery times may be affected by:

  • Carrier delays
  • Weather
  • Holidays
  • Customs processing
  • Transportation delays
  • Incorrect or incomplete delivery information
  • High order volume
  • Other circumstances outside our reasonable control

4. Tracking

Once your order ships, tracking information will be provided when available.

Tracking information may take some time to update after the package is handed over to the carrier.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your:

  • Name
  • Street address
  • Apartment or unit number
  • City
  • State or province
  • ZIP or postal code
  • Country

Incorrect or incomplete information may cause delays or prevent successful delivery.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply if the order needs to be reshipped.

6. Changing an Address

If you entered an incorrect shipping address, contact us as soon as possible at:

calvertatelier@gmail.com

We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has entered production or shipped.

Once an order has been handed to the carrier, we may be unable to change the delivery address.

7. Lost or Delayed Packages

If your tracking information indicates that your package is delayed, please allow additional time for the carrier to complete delivery.

If your package appears to be lost, contact us at calvertatelier@gmail.com with your order number and tracking information.

We will work with our shipping partners to investigate the issue and determine an appropriate resolution.

8. Damaged Packages

If your package arrives visibly damaged, please document the damage and contact us at calvertatelier@gmail.com as soon as possible.

Please include:

  • Your order number
  • Photos of the package
  • Photos of the damaged product
  • A description of the issue

This information may be required to investigate the shipping issue and determine an appropriate resolution.

9. International Shipping

International shipping may be available for selected products and destinations.

Available countries and shipping methods vary by destination.

International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are not controlled by 416 Monarch and are generally not included in the product or shipping price unless specifically stated at checkout.

Customers are responsible for any applicable import charges.

10. Multiple Items in One Order

Orders containing multiple products may arrive in more than one package.

Items may be processed or shipped separately depending on availability and fulfillment requirements.

You may therefore receive different items from the same order at different times.

11. Shipping Delays Outside Our Control

416 Monarch is not responsible for delays caused by circumstances outside our reasonable control, including:

  • Severe weather
  • Natural disasters
  • Carrier disruptions
  • Transportation delays
  • Customs delays
  • Government restrictions
  • Strikes
  • Holidays
  • Unusually high shipping volumes
  • Incorrect customer information
  • Other unforeseen circumstances

We will make reasonable efforts to assist customers when these situations occur.

12. Returns and Shipping

Shipping charges are generally non-refundable for ordinary returns, as described in our Returns & Refunds Policy.

If an item is defective, damaged, or incorrectly sent by us, please contact us at calvertatelier@gmail.com so we can determine the appropriate resolution.

For complete return requirements, please review our Returns & Refunds Policy.

13. Contact

Questions about shipping or an existing order can be directed to:

416 Monarch
Email: calvertatelier@gmail.com

Please include your order number whenever contacting us about an existing order.